Schedule a Call

Webex calling and contact center administrative support

Webtecs is your dedicated Webex Help Desk!

Your best option for fast and cost-effective Webex Administrative Support for your Webex phone system

The Webtecs team has years of business telephone system and contact center administrative support experience. We will simplify the support of your Webex Calling and Contact Center phone system and provide a same-day service level for all your Webex needs.

Talk to us

Webex Business Phone System & Support Made Easy

Webtecs will support your business communication and collaboration systems 7/24/365.  Support when you need it, no vacation time, no weekend scrambles, just rockstar support on demand.  The Webtecs team will easily plug into your IT Support Model and augment your existing support staff.  We offer a dependable and long-term partnership with a team dedicated exclusively to your business.

Your Dedicated Webex Specialist

You will Be assigned a lead engineer that will be your primary point of contact.

Tickets can be opened via a phone call, email, text message or your ticketing portal at anytime.

Priority Tickets will be addressed within one hour.

Move/Add/Changes will be scheduled based on your needs.

Quarterly Business Reviews and Reporting Provided.

Around the clock support, no vacation time, no holiday breaks.

Ongoing Consultation as your organizational needs grow. 

Frictionless Support

We are the Webex Easy Button!

Webtecs Support Programs provides configuration and support for the following items:

  • Webex Control Hub
  • Webex Application & Softphone
  • Webex Voicemail
  • Webex Messaging Application, Spaces, and Chat
  • Vidcast Instruction and Support
  • Webex Integration to other technologies
  • Webex Meetings
  • Cisco Physical Phones
  • Webex Reporting & Utilization
  • Hours of Operations
  • Overflow of phone calls
  • Webex Business Texting
Learn more about our products...
Simplify your support needs
We are experts in the Webex Collaboration architecture. Your IT team can leverage our years of experience in designing and managing business class phone systems and contact center solutions. This will streamline your operations and simplify all your Webex support needs moving forward.
See How It Works
Webex Support That Scales With You
Webtecs is perfectly skilled to help you grow your Webex collaboration technology. Our team of Business Analysts will help you navigate your growth objectives from a communication and customer support point of view.
See pricing plans
Long-Term Support
As we learn about our customers' communication needs, we can help design and guide your users to continue feature adoption, which can only make your employees more productive. Our ongoing support will provide you with access to a team of experts who can help with your long-term growth and provide the vision necessary to improve your customers' experience doing business with you.
Talk to us

Who uses Webtecs:

Webtecs provides outsourced Webex Support for all sizes of organizations.  From single-location car dealerships with less than ten phones to large organizations with thousands of phones, dozens of locations and high-touch technical needs.  

Webtecs provides expert support to any size organization.

  • Cisco & Webex Partners
  • Businesses large and small
  • Insurance providers
  • Hospitals
  • Healthcare Providers
  • Service Providers
  • Utility Providers
  • Banks
  • Credit Unions
  • Contractors
  • Car Dealerships
  • Equipment Sales
  • Schools
  • Government Agencies
  • Retail Stores
  • IT Providers
  • Property Management
  • Hospitality